Refund policy

Last updated: October 26, 2026 (America/Puerto_Rico).

Because these are instant digital downloads, returns are not accepted once the file or copy link has been delivered, except for a fault on our side (corrupt file or wrong link) that we cannot fix.

If you bought on Etsy, Etsy’s policy also applies — message the shop and we will help you get the template working.

When on-site checkout is live, the same rule will apply to purchases here.